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The Healthcare Centre
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BBC Health News
  • 72-hour doctor strike to cause extreme disruption02 Oct 2023 07:10A three-day walkout by junior doctors and consultants began on Monday as the pay dispute escalates.
  • Covid will 'continue to surprise us', warns health official02 Oct 2023 00:40Health officials are encouraging anyone eligible to get jabs to protect against Covid and flu.
  • Prostate cancer trial: Radiotherapy doses can be cut safely29 Sep 2023 22:05Experts say the findings could lead to "enormous change" in the way the treatment is delivered.
  • Nottingham University Hospitals Trust failed to send 400,000 letters29 Sep 2023 16:12A former employee told the BBC there was a lack of responsibility over a new computer system.
  • Law will let young people find sperm donors29 Sep 2023 12:31People born using a sperm or egg donor will soon be able to find their biological parents' identities.
  • Write off student loans to stop NHS staff leaving in England, experts say28 Sep 2023 01:45Think tank wants financial incentive to keep NHS nurses, midwives and physios in England for 10 years.

Comments & Complaints

We are happy to receive constructive comments and criticism regarding our services and use the opportunity to review and improve our systems wherever possible. We operate a Practice based complaints procedure which meets national criteria. This allows us to investigate any problems or complaints you may have.

Your complaint should be addressed to the practice manager who will ensure that your complaint is investigated thoroughly and as quickly as possible. Please note that we cannot provide or disclose confidential information without appropriate authority. So, if you are making the complaint on behalf of another person, we will require that person's written consent.

If you do not feel able to raise a complaint, concern or enquiry with the Practice directly, you can contact:

The Patient Experience Team, Jubilee House, Lancashire Business Park, Leyland, PR26 6TR

Tel: 0800 032 2424

E-mail: Mlcsu.lscpatientexperience@nhs.net

 

Website: https://www.lancashireandsouthcumbria.icb.nhs.uk/contact-us/customer-care-team

The Patient Experience Team deal with independent contractor complaints concerning GPs, Dentists, Pharmacists and Opticians.

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The Healthcare Centre

Flintoff Way, Preston, PR1 5AF

  • 01772 655533

Longsands Medical Centre

Longsands Lane, Fulwood, Preston, PR2 9PS

  • 01772 511414
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